all about your creator folder
This is where you will find everything you need to know about your Creator Folder and its contents!
Creator Folder Overview
Learn all about your Creator Folder and its importance!
The 3 Sub-Folders
ADD BIO PHOTO & LOGO
Here is where you add your bio photo and business logo for the website! You can use any picture of you, as long as it is school appropriate. You also can add your business logo if you have one, but it is completely okay if you don’t! These will both be used on the website so people can learn more about you and your brand.
ADD PRODUCT PHOTOS HERE
This is where you add all of the photos of your products! You should add more than 2 photos per product to give customers more angles and opportunities to see the product in different ways. You can also submit mock-ups of the product hanging on the wall (or wherever it would be) or pictures of you using the products! Additional detail is always helpful.
Please also be sure to label and sort the pictures for your website manager. You do this by making a unique folder for each product, and putting the pictures in there! Ultimately, making this process simpler for the Website Manager means they can get all products uploaded on time, and with minimal headache!
SEE NEW ORDERS HERE
This is where all of your orders can be found. When you get an order, the website manager will download a PDF version of the receipt and file it here. You will be notified when it is uploaded to your folder, then it is your responsibility to get the products out! Once you have either shipped or hand-delivered the product (more about that later), you may move it to the subfolder “MOVE COMPLETED ORDERS HERE.”
Bio Sheet
The bio sheet is incredibly important so we can gather useful information about you, your business, and your experience on campus. This will help us better promote you on the website. It is important that you fill it thoroughly. The more answers you give, the better your website manager can promote you!
Sign-up sheet
This sign-up sheet is where you can sign up for any Student-Made event on your campus. The tabs along the bottom of the sheet are: Pop-Ups & Promo Tables, Community Events, Content Creation Sessions, and Archived Events.
POP-UPS & PROMO TABLES
Pop-ups are events where you can sell your products, and meet customers face-to-face. This allows you to grow stronger connections with your audience, and hopefully create repeat customers! They can be located on or off-campus. In each event sign-up, there will be a location, date, and time. Some events are split into time slots, and others are available for the entire time. You will put your name under “sign-up,” then your Events & Partnerships Manager will move it to the official list prior to the event. If more people sign up than there is room for, some names will be added to the waitlist. People on the waitlist will be contacted if a slot opens up.
There is also a section for promoters. At each pop-up, we also have someone dedicated to promoting Student-Made– meaning our social media, website, Creators, upcoming events, etc.
In addition to Pop-Ups, there are also Promo Events. These are similar to pop-ups, except no selling is done. You would sign up just like a pop-up, and even bring your products to promote, but no transactions will take place. This is a great chance to meet fellow students, and tell them about your business, without needing to worry about handling transactions.
COMMUNITY EVENTS
This is where you can sign up to attend a community event! The format is very similar to the Pop-Up Sign Up Sheet, as it will list the name and location at the top, as well as the date and time. For these events, all you have to do is sign up and go! There is no limit to the number of slots! Events can vary from dinner nights to coffee to really anything your Community Engagement Manager comes up with! These events are an amazing way to connect with the managers and other creators outside of a stressful selling environment. They are extremely fun and a great way to unwind after a long day of school!
CONTENT CREATION SESSIONS
Content Sessions are events where your amazing Content Creator will get pictures and videos of the Student-Made community! These will be monthly, and you also have the chance to sign up for a specific time slot within this session, where the Content Creator will focus on just you and your products. These are great because other creators can help model your products! And they will appreciate you doing the same for them.
There will also be individual content sessions once a semester which will have a separate sign-up. These are sessions entirely for you & your business that you can schedule one-on-one with the Content Creation Manager.
ARCHIVED EVENTS
This is simple! You won’t use this tab as a Creator. It is just for managers to use to store all past-events.
order status log
The order status log is where you and the website manager can both keep track of the status of your orders– hence the name. You will learn more about processing orders in the following lesson. Each month there will be a new tab for orders, so be sure that you are using the correct month.
ON-CAMPUS PICK UP
For every order, the customer can choose either on-campus pick up or off-campus shipping. When a customer chooses on-campus pick up, you will be notified of the order by your website manager and see the receipt in your Creator Folder. Once you see that, you will also see your name, order number, and order date already on the Log.
Then, you will write the date that you contacted the customer. There will be an email and/or phone number on the receipt that you can use to schedule a time to meet with the customer. Please note: ALL on-campus deliveries will happen in a central, public location of your school that is determined by your campus manager. You must meet the customer there between the hours of 9 am and 7 pm as part of Student-Made’s safety guidelines.
Finally, once you have hand-delivered the order, you will mark the date in the order status log so the website manager knows that it is complete.
OFF-CAMPUS SHIPPING
For every order, the customer can choose either on-campus pick up or off-campus shipping. When a customer chooses off campus shipping, you will be notified of the order by your website manager and see the receipt in your Creator Folder. Once you see that, you will also see your name, order number, and order date already on the Log. The process begins the same as on-campus orders. First you put your name, the order number, and the order date. Then, when you are ready, you will write the date that you are ready for a shipping label.
*Please note: you MUST ship the order within 48 hours of receiving the shipping label. If you wait longer, the label will expire. Lastly, you will fill in the last column “shipped” with the date you shipped it.
Item log
The Item Log is how you let us know what products you are going to sell! ALL of your items must be on the website if you plan to sell it at a pop-up event. Here is how you fill out your item log.
NAME YOUR ITEM
This is where you name your product! Be creative! This is your product and you know what it should be called. Please remember that names are different from descriptions. We also want to make sure that if the name isn’t specific to the item, you still specify what it is. For example, if you name your product after your favorite celebrity– Britney Spears for example– then you also have to say what kind of item it is. If it is a necklace, the name should be “Britney Necklace,” not just “Britney.”
WHAT YOUR ITEM LOOKS LIKE
This is where you describe the look of your product for the website manager. This helps ensure that the product photo is matched with the right product. The more specific the better!
ITEM STORY/DESCRIPTION FOR WEBSITE
Describe your item! Tell the story of your inspiration. Tell the customer what the best use is. Tell us how it was made. Tell us how big it is. Tell us anything! Just remember that this should catch the customer’s eye. Let your creativity run free here.
HAVE PRODUCT VARIATIONS?
Let us know if there is a variant in this item! A variant is a different size, color, or material. For example, if you sell sweatshirts, each size would be its own variant. What exactly does that mean? Each specific item needs its own personal ID number. This also means that you should list them on separate lines, especially if they have different prices or quantities. Be sure to include information about each one.
Also remember that customized products will not be considered variants. If you make jewelry where someone can customize the letter on the charm, that would require a custom form instead. Your website manager will know to add a custom form. Just make sure to clearly specify that it is a customizable product!
PRICE
This one is easy! How much does the product cost? Be sure to take into consideration the cost of making it as well as the time and effort put in. You get nearly 100% of the profit from your item, minus a very small processing fee through the website. If you want to raise your price to cover that, $1 will be more than enough!
STOCK
How many of these can be sold? Is it one of a kind or is it unlimited? Let us know so we can properly upload it, and so we can prevent a customer from buying something that is actually out of stock. Remember, you can always up the quantity later on if you make more.
SHIPPING MATERIALS
What sort of packaging are you sending your product in? Are you using a box, a regular envelope, a big envelope, or bubble mailer? This helps our website manager determine what shipping weight they should assign.
SKU NUMBER
You don’t have to worry about this! This is the Website Manager’s responsibility. However, in case you are interested in learning what it is, this is the ID number I mentioned earlier in the “variants” section. Every school has its own code, every creator has a unique own code within their school, and every item has its own ID. This long code helps us identify you!