EXPLORE THESE How-to’s

AND FAQ’s

Click on the buttons to read more— and don’t miss the FAQ section below these How-To graphics!

FAQs YOU MIGHT HAVE

  • When you receive an order, your Website Manager will contact you directly to notify you! They will add the Order Receipt to your “New Orders Folder” in your Drive. You can also see it in the “Order Status Log.” You are responsible for finishing filling out the Log accurately and shipping your order.

  • Your manages are responsible for planning all kinds of event opportunities for you, both on and off campus. In your “Creator Folder” you will use your “Sign Up Sheet” to see what pop-up events, community events, and content sessions are available, and join the list to attend.

  • You can add new products to the website at any time during the year! When you want to add a new product, you are responsible for updating the “Item Log” in your Creator Folder, and notifying the Website Manager to get the product uploaded for you.

  • Your Social Media Manager & Content Creator love finding ways promote you and your business! The best way they can do this is by having content to post about you. The most content you add to the “PhotoCircle” the more they will have to work with. Also, there will be “Content Sessions” throughout the semester that you can sign up for using your “Sign Up Sheet” in your Creator Folder.

  • There is no minimum number of products that you have create! However, you must have enough stock of the products that you have for sale on the shop, or be willing to make-to-order in a reasonable time frame, at all times.

  • You can! However, a lot of our sellers do try to create special collections/products that are unique to Student-Made. This way, you are able to promote the products equally and without conflicting purchasing locations.

    If you sell with Student-Made and on another platform, then you will have to keep track of the quantity and update your Item Log accordingly. So if you have two of an item, sell one on another platform, then you have to update your Item Log to reflect that there’s 1 left.

  • Your $60 Involvement Fee goes towards the website costs, event costs, marketing & promotional materials, and the Student-Made company that oversees our program on campus. Its also simulates a real-world market in which you would pay to be a member, along with giving you access to our partnerships and managers that are available to help with any area of your business.

  • A big role of our Manager Team is monitoring your involvement with Student-Made, and reaching out each month to see how you can be better supported. This could mean help with your products, pricing & financial strategy, or improving your involvement in this community. You are encouraged to reach out with any help you need with any aspect of your products and business!

  • No! With the gift cards, you will still make the same amount. The only difference is that instead of someone paying with a credit card, they will pay with a prepaid gift card.

  • Almost! You will also have an Item Log, but it will be focused on service options rather than physical products. Your services will be on their own service page. Also, instead of receiving an order, you will receive a service request form from the customers through the site. The Website Manager will share the service request form the same way they would share an order receipt.

  • Once you sign the agreement, you will have two things shared with you: your Creator Folder and a Pre-Onboarding Video. The video will introduce you to our Creator Portal where you will learn everything you need to know about the program. But the first steps after watching the video would be to complete your Bio Sheet and your Item Log. You will also receive an invite to Bill.com which you will have to sign up for in order to collect your earnings from Student-Made. Depending on your school, you may also receive an invoice to pay for your $60 Involvement Fee. Once you sign up for Bill.com, pay your fee, and fill out your Creator Folder, you are good to sign up for events!

  • Yes! Any item you would like to sell at a pop-up must be in your Item Log one week prior to the pop-up. If it is not in your Item Log, it will not make it on the website, which means you cannot sell that item at the pop-up. The reason is because having the product on the website allows us to track the sale so we can pay the taxes accurately as well as provide you insightful data.

  • You can start signing up for events as soon as you join! As soon as you have access to the sign-up sheet, you can get going. The only thing to note is that you can only participate in pop-ups once you have completed the 4 steps: Signing your agreement, signing your W9, completing Bill.com, and paying your creator fee (if applicable). If you sign up for a pop-up without having completed those steps or without having any products on the website, you will not be able to participate.

  • Yes! For both, you will need to purchase your own materials such as boxes, tissue paper, or anything else you will need. When it comes to On-Campus orders, you will meet in a chosen location depending on your school (reach out to your managers if you do not know that location) at an agreed upon time with the creator. We recommend handing off the order to the customer without a middle man. For Off-Campus shipping, you will pack up the order in your packaging (bubble mailer, box, etc.), then Student-Made will provide a prepaid shipping label. You just need to print the label, tape it to your package, then bring it to your local post office.

  • There are 4 major things you should know:

    1. You must sign up to attend on the sign-up sheet

    2. All products sold at pop-ups MUST be on the website, which means on your Item Log a week prior to the pop-up

    3. All purchases at pop-ups MUST go through our Square system – No cash and no Venmo

    4. Bring your own displays & decorations!

    Learn more on our event page!